Stage 4 Update

From 11.59pm Wednesday 5th August Stage 4 restrictions will be enforced across the metro Melbourne area and will impact all Start Training training centres. We are still running training courses for students who are deemed as essential during this period. Please refer to the below information for further details and requirements and feel free to contact us on bookings@starttraining.com.au or (03) 9756 0244 for clarification. 

Definition of Essential Worker / Student

A student must be working in an industry that is approved to continue operating as per the guidance issued by the Victoria Government, please refer to the permitted industries list here.

Students must also have a letter from an employer, or a statutory declaration, confirming that the training is essential and cannot wait to be completed after the conclusion of the Stage 4 restrictions. A copy of the official Permitted Work Pemit as provided by your employer will also be required if available.

Additonal Requirements

Under Stage 4 restrictions all students and visitors to Start Training will must:
– Sign in and out of our training centres each day with dates and times
– Follow all instructions and directions from our staff relating to social distancing, hygiene practices etc.
– All students must wear a face mask or covering at all times within our Training Centres
– Students must confirm that they are free from Covid-19 symptoms prior to entering our Training Centres and have not had close contact with a confirmed case

Can I Travel More Than 5km To A Training Centre

Yes, if the training is considered essential you are permitted to travel more than 5km from your place of residence to attend. The training must be considered essential.

Managing Coronavirus

At Start Training We Care About Your Success and take the health and safety of our students and staff very seriously. Read on below to see what measures we have in place to ensure your time with us is safe during the Coronavirus outbreak. These measures will be updated as the situation developes and based on guidance from our regulators and State and Federal Governements. If you have any concerns please feel free to contact us on bookings@starttraining.com.au or (03) 9756 0244

FACE MASKS

From 11.59pm Wednesday 22nd July face masks are mandatory for everyone leaving their homes in the Melbourne Metro and Mitchell Shire restriction areas. We have supplies of disposable face masks for our students to use for free. Students are also free to bring their own face mask that complies with the current guidance.

HAND SANITISER

We have an abundant supply of hand sanitiser available for free for our students and visitors. At Start Training we are always trying to support local businesses and this is even more important during the current Covid restrictions. That is why we have teamed up with our favourite local brewery Hard Road Brewery in Bayswater to supply us with hand sanitiser. Distilled and made to the current WHO recommended recipe our hand sanitiser is provied in convenient 50ml bottles that students are free to keep if desired.

SMALL CLASS SIZES & ROOM RESTRICTIONS

We have always run small class sizes to ensure our students get the best possible training. This will continue as normal with classes being capped at numbers that allow us to practice social distancing (see below). We have ample space in our training areas and warehouses to enable students to spread out if desired.

We have large classrooms with ample room for our students. Each classroom has the maximum number of occupants clearly labelled on the door based on the 1 person per 4m squared requirement.

GOOD HYGIENGE

All our staff are required to wash thier hands frequently and for at least 20 seconds using soap and water. Our staff will also be promoting the washing of hands and general good hygiene to all our students and visitors. We have increased the frequency of breaks to allow students ample time and opportunity to access wash facilities. We are following the best practice guidance as issued by the World Health Organisation (WHO) the details of which can be found here.

SOCIAL DISTANCING

Our staff have been coached on social distancing methods including minimising unnecessary physical contact with students, maintaining distances of at least 1.5m where possible and preventing students changing desks during thier short stay with us. We have social distancing floor stickers throughout out training centres to help remind everyone of the required measures.

FREQUENT CLEANING

We have greatly increased our frequency of cleaning which was already at a high standard. Each of our training centres is now cleaned regularly throughout the day with particular attention to cleaning of surfaces, student desks and communal areas. We use medical grade disinfectant during our regular cleaning.

FREQUENT BREAKS

All our classes will have frequent and extended breaks to allows students and staff full access to wash facilities. The frequency of breaks will allow all to practice the recommended hygiene actions. Our students are free at any time during thier course to take a break if they feel they need to.

UTENSILS, CUPS & PLATES

We provide utensils, cups and plates etc. for our students at each of our training centres which are cleaned thouroughly in high temperature dishwashers after use. We recommend that each is used only once before being cleaned and any dirties can be placed in the allocated trays for staff to collect. Students are free to bring thier own utensils, cup or plates if they prefer.

HYGIENE SUPPLIES

At the moment we have ample supplies of cleaning products, sanitisers and toilet rolls. These are accessible to all or students and staff to use. If you notice any shortages at our training centres please let a member of staff know and they will replenish.

FOOD & EATING AREAS

Our kitchens, food preperations areas and student seating areas are cleaned frequently throughout the day to ensure a safe environment for our students and staff. We have ample indoor and outdoor areas for students to eat and achieve social distancing and have recently added additional eating and sitting areas in our training centres.

FREE RETESTS

We have always had a Free Retest policy at Start Training and that hasn’t changed. All our students still have access to this service and will continue to do so in the future.

RESCHEDULING YOUR CLASS - NO FEES

We understand that the current situation has some people concerned. If you have booked a class with us and do not wish to attend in the current climate then there will be no extra charges or rescheduling fees applied. Please contact a member of our Sales Team on (03) 9756 0244 and they will schedule you in for another time.

RESTRICTIONS & SYMPTOMS

On 16th March 2020 a self imposed quarintine of 14 days is required for all people entering Australia from oversees. Therefore any student who has recently entered Australia from overseas will not be permitted to attend a class within that 14 day timeframe. Please note that there are significant fines of up to $20,000 in Victoria for any individual who is found to be in breach of the self isolsation requirements.

OUR CARE FACTOR

Start Training are well known for our Care Factor and how we treat our students. During this uncertain time you can rest assured that you will still receive the same high level of customer service as normal. If you have any concerns or questions that are not covered in the above then please contact us on bookings@starttraining.com.au or (03) 9756 0244. We are happy to work with individuals or companies to address specific concerns or additional requirements for them.

Start Training are well known for our Care Factor and how we treat our students. During this uncertain time you can rest assured that you will still receive the same high level of customer service as normal. If you have any concerns or questions that are not covered in the above then please contact us on bookings@starttraining.com.au or (03) 9756 0244. We are happy to work with individuals or companies to address specific concerns or additional requirements for them.

SOME USEFUL LINKS AND INFORMATION