SITHFAB021
Provide Responsible
Service of Alcohol (RSA)

Only
$59

  • Complete 6 hours of in class training
  • Pay on completion of course
  • Small Class Size
  • Experienced Trainers
  • Nationally Recognised Units of Competency
  • Locations in Ferntree Gully, Sunshine West, Campbellfield & Carrum Downs

CONTACT US
Contact a Training Consultant
to find out more

UPCOMING COURSES

Select your location below to see a full list of upcoming courses and allow you to book online. If you have any problems with the online booking portal please give one of our Training Consultants a call on (03) 9756 0244.

june, 2025

UPCOMING COURSES

Follow the steps below to book your course online. If you have any problems with the online booking portal please give one of our Training Consultants a call on (03) 9756 0244.

FERNTREE GULLY

Unit 3, 1825 Ferntree Gully Road,
Ferntree Gully, VIC 3156

june

No Events

july

No Events

SUNSHINE WEST

16 Enterprise Way,
Sunshine West, VIC 3020

june

No Events

july

No Events

CARRUM DOWNS

8 Sonia Street,
Carrum Downs, VIC 3201

june

No Events

july

No Events

CAMPBELLFIELD

2 The Crossway,
Campbellfield, VIC 3061

june

No Events

july

No Events

RSA TRAINING COURSE STRUCTURE

Our most popular & Nationally Recognised RSA Aid Training Course is completed through a combination of Face to Face learning and an online learning component that you can complete in the comfort of your own home prior to the class.

The practical component is completed at one of our locations spread across Melbourne and you will learn from our highly qualified team of RSA trainers.

– Have valid photo identification (click here for details)
– Have basic English and numeracy skills. Please let us know if you need assistance with reading or writing
– Complete a workbook prior to your RSA Course
– Students MUST be at least 18 years old to complete this course

On successful completion of this RSA Training Course you will receive a Statement of Attainment; SITHFAB021 Provide Responsible Service of Alcohol (RSA) issued by Start Training.

ONSITE RSA TRAINING

Start Training also provides onsite RSA Training where our trainers come to you in all areas of Melbourne and regional Victoria, saving you time and money. Contact us now to discuss you company’s requirements on (03) 9756 0244.

WHY CHOOSE START TRAINING FOR YOUR RSA TRAINING MELBOURNE?

Start Training are one of Melbourne’s top rated RSA Training Organisation and we strive to create a friendly and supportive training environment where students of all experiences and backgrounds can train comfortably and with confidence.

Our highly experienced trainers have a wealth of industry knowledge that ensures you get the best possible training course and our support staff are on hand to assist where needed including our dedicated Student Welfare Officer who can assist with one on one Language, Literature and Numeracy (LLN) training if required.

Our RSA Training is conducted at our all four of our main facilities located at Ferntree Gully, Sunshine West, Campbellfield and Carrum Downs. During your training course you will have access to our full facilities including free fresh coffee, a selection of free refreshments and access to vending machines.

FREQUENTLY ASKED QUESTIONS

We conduct RSA Training at our Ferntree Gully, Carrum Downs, Campbellfield and Sunshine West training centres.

Our Ferntree Gully facility is located at Unit 3, 1825 Ferntree Gully Road, VIC. You can find our building behind Burdens Plumbtec (the large blue building). We conduct Forklift, Order Picker, Working at Heights, Elevated Work Platform and White Card courses at our Ferntree Gully facility.

Our Sunshine West training centre is located at 16 Enterprise Way, Sunshine West and we also conduct Working at Heights, Confined Space, Elevated Work Platform, White Card and Yellow Card courses at our Sunshine West training centre.

Our Carrum Downs training centre is located at 8 Sonia Street, Carrum Downs and we also conduct Order Picker, Working at Heights, Elevated Work Platform, White Card and Yellow Card courses at our Carrum Downs training centre.

Our Campbellfield training centre is located at 2 The Crossway, Campbellfield and we also conduct Order Picker, Working at Heights, Elevated Work Platform, White Card and Yellow Card courses at our Campbellfield training centre.

A food truck visits Start Training’s Ferntree Gully Road facility every weekday (Monday to Friday) at 9.45am. This service offers a wide range of hot and cold food and snacks including sandwiches, pies, fruit, confectionery and drinks.

We have a student kitchen / cafe area with free fresh fruit, free fresh coffee and free biscuits. The kitchen area contains a large fridge, microwaves, toaster and a sandwich press that are free to be used by our students if they wish to bring their own food for the time they are with us.

We have vending machines located in our Ferntree Gully Road facility featuring a selection of drinks and snacks. The drinks vending machine serves Coca Cola, energy drinks and coffee milk amongst others and can accept coins, card (pay pass) and notes ($5 or $10 notes only). We also have a snack machine serving a variety of chips and confectionery which is coin operated only.

There are a number of shops and takeaways within a short distance of our Ferntree Gully facility including bakeries located at the Mountain Gate shopping centre, Red Rooster, On It Burgers, McDonalds, Subway and KFC. If you are unsure about their locations one of our friendly staff can direct you.

At our Sunshine West facility there is a cafe just 50 meters walk from our front door that sells a variety of fresh sandwiches, hot food and drinks at a very reasonable price. You are welcome to keep any food purchases on site within our kitchen facilities and make use of our fridges, kitechen benches and other applicances.

Generally our classes begin at 8.00am each day Monday through to Saturday. Some of our classes begin slightly earlier at 7.30am, you will be informed of your class start time via a booking confirmation and a confirmation SMS sent to you a few days prior to your class.

Yes, we offer ample breaks throughout the day. An initial break is provided at 9.45am at which time a food van visits our Ferntree Gully location. Lunch and other shorter regular breaks are provided throughout the day.

We provide all safety equipment necessary for your course including training props and materials. All you need to bring is a sturdy pair of shoes (no thongs please) and adequate clothing. Please note that during winter months the temperatures within our buildings and training areas can be low, please come with sufficient warm clothing on cold weather days.

Yes, once you have been booked in you will receive an e-mail with a workbook and other materials attached. The workbook should be completed prior to attending to ensure maximum time available for practical training. A hardcopy of the workbook and training materials can be provided on request and mailed out to you with sufficient notice.

Yes, we have dedicated Student Welfare Officers that can assist you with your needs. We have successfully trained thousands of students including those with additional requirements. Give us a call on (03) 09756 0244 and ask to speak to one of our Training Consultants who will walk you through the options available.

CHECK OUT OUR REVIEWS

Start Training are Melbourne’s Highest Rated RSA Training Organisation and we are consistently rated highly for customer service, student support and trainer knowledge, but don’t take our word for it, check out some of our reviews below:

Trainers were very informative and explained everything in detail. Highly recommend Start no matter what your level of experience
Craig Relph
Craig Relph
1750064321
Had a good experience with them.very supportive,lovely staff ,clear guidance,safe environment. Everything perfect. Thank you everyone who support me to get this 💜
The forklift training was thorough and well-structured, covering safety, load handling, and practical skills. Instructors were knowledgeable, ensuring confidence in real-world operation. Hands-on practice made learning engaging and effective. Highly recommended for anyone seeking certification or improving forklift skills.
Jitender Singh
Jitender Singh
1749888469
Great experience, friendly staff, would recommend
Completed my CPR and First Aid Certificate with Adam, was by far the most informative course l have done thanks to Adam's extensive knowledgeand experience in the field.Fantastic communicator and ensuring the group got involved to have a sound understanding of the importance of their active role and responsibility in a first aid situation and practice.
Russ
Russ
1749523336
Jude
Jude
1749407587
Just booked in the Folklift Course. Theo helpful also super nice to me on the phone.Looking forward to take the course soon !
Great instruction with modern equipment - would recommend.
Sean Lynch
Sean Lynch
1749025201
Absolutely great experience learning here!
Karen lebanav
Karen lebanav
1749014737
tingwei gu
tingwei gu
1748512879
10/10 would recommend to anyone looking at getting their Forklift license in the future as this is the perfect place to learn.
harman randhawa
harman randhawa
1748493669
Recently did the Yellow Card licence trainer was excellent made it feels really are ease really in-depth training and practical work
David Lee
David Lee
1748422283
SHAFI DOST
SHAFI DOST
1748330907
Very friendly trainers. Give clear instructions and the classes were great. Would highly recommend to anyone planning to get their HRW license
Abhishek Ashok
Abhishek Ashok
1748210752
The staff were very friendly and helpful towards the students. Instructions were clear and easy to understand.
Wasantha Cooray
Wasantha Cooray
1747908692
Did excavator course in Ferntree Gully, 100% recommended. Staff are fantastic massive shout out to Caleb, Michael and Ryan all absolute legends. Will be back to do more training
Jack Collinge
Jack Collinge
1747904898
Aqeel Hassan
Aqeel Hassan
1747733442
insyirah umar
insyirah umar
1747344333
I came here without any experience to drive a folklift. But Start Training gave me A to Z training, knowledge and confidence to make it at my first attempt. Cheers!
Trainers were super awesome! Would recommend 100%
Aj S
Aj S
1747274790
Olivia Bussell
Olivia Bussell
1747175883
Great Trainers and Facilities, shout out to Nathan and Chris at the Ferntree Gully site for all their help
Scott Cameron
Scott Cameron
1747079559
Recommend
Ghufran Ullah
Ghufran Ullah
1747029509
It was a great experience with the professional team Start Training in Forklift Truck Training!Everything was perfect! Classes, material, trainers.I highly recommend it.
lovely and professional trainer and staff,It is worth being recommended
At Start Training it was the most exciting time of my life where I learned Health and Safety in depth when I was doing my Forklift licence. I have been seeing Forklifts at work as just machinery used in our warehouses and factory to lift loads not knowing if not carefully driven they can cause serious accidents and people can die and a lot of damage can be caused by careless driving of forklifts. After the training in my own workplace when I see a Forklift I see a good machinery to use to lift our loads but I also see a dangerous tool if not driven carefully. I will always keep the concepts taught at Start Training and continue to read and watch videos to contribute to a Safe Work health place.Thank you Start Training.
Carter Musasa
Carter Musasa
1746524667
Absolute best training facility. My trainers Caleb and Micheal were not only advanced at training techniques but also had a passion for their teaching. Loved every minute of the training
bruno condello
bruno condello
1746183404
Thank you for hosting the forklift training course.The 2 trainers I had were fantastic and very helpful. They really care about helping you pass. Scott was excellent and the other trainer (I forgot his name, apologies) he was very helpful with the maths component of the assessment. Very good experience and highly recommended. I will most certainly recommend your school to those seeking to obtain their forklift license.Great job! Keep up the good work!P.S. the MC Hammer picture on one of the drums with the words "you can't touch this!" through the chicanes cracked me up. Cheers!
Anthony Castro
Anthony Castro
1746086350
Very happy and would definitely go back
Adam Meloni
Adam Meloni
1745915652
Great team and great place to get your Forklift License. Very hands-on, they know their stuff and know how to pass it on.They take their time to make sure you understand and will do what they can to help you reach your goal
Neil Porter
Neil Porter
1745289113
very good school
Elton Lee
Elton Lee
1744695430
Fantastic teachers, very thorough and patient with their teaching. Made you feel at ease in a tough learning environment. Thank you 🙏
Julie Beck
Julie Beck
1744677182
Great class, learnt lots, and Adam was amazing
Tracey Denboer
Tracey Denboer
1744604872
Great staff who were really helpful. Chris especially was excellent as a trainer. Excellent facilities for training too. Highly recommend courses from them.
Brijesh Purohit
Brijesh Purohit
1743847671
They're doing well services
Sethu Raman
Sethu Raman
1743830317
Attending the white card training with Caleb was a great experience, as he was extremely thorough and friendly, and I would definitely recommend 🙂
Tayla Latreille
Tayla Latreille
1743643133
The Training staffs so friendly and helpfull.
3am_Cabinets
3am_Cabinets
1743567252
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