SITHFAB021
Provide Responsible
Service of Alcohol (RSA)

Only
$59

  • Complete 6 hours of in class training
  • Pay on completion of course
  • Small Class Size
  • Experienced Trainers
  • Nationally Recognised Units of Competency
  • Locations in Ferntree Gully, Sunshine West, Campbellfield & Carrum Downs

CONTACT US
Contact a Training Consultant
to find out more

UPCOMING COURSES

Select your location below to see a full list of upcoming courses and allow you to book online. If you have any problems with the online booking portal please give one of our Training Consultants a call on (03) 9756 0244.

january, 2026

UPCOMING COURSES

Follow the steps below to book your course online. If you have any problems with the online booking portal please give one of our Training Consultants a call on (03) 9756 0244.

FERNTREE GULLY

Unit 3, 1825 Ferntree Gully Road,
Ferntree Gully, VIC 3156

january

No Events

february

No Events

SUNSHINE WEST

16 Enterprise Way,
Sunshine West, VIC 3020

january

No Events

february

No Events

CARRUM DOWNS

8 Sonia Street,
Carrum Downs, VIC 3201

january

No Events

february

No Events

CAMPBELLFIELD

2 The Crossway,
Campbellfield, VIC 3061

january

No Events

february

No Events

RSA TRAINING COURSE STRUCTURE

Our most popular & Nationally Recognised RSA Aid Training Course is completed through a combination of Face to Face learning and an online learning component that you can complete in the comfort of your own home prior to the class.

The practical component is completed at one of our locations spread across Melbourne and you will learn from our highly qualified team of RSA trainers.

– Have valid photo identification (click here for details)
– Have basic English and numeracy skills. Please let us know if you need assistance with reading or writing
– Complete a workbook prior to your RSA Course
– Students MUST be at least 18 years old to complete this course

On successful completion of this RSA Training Course you will receive a Statement of Attainment; SITHFAB021 Provide Responsible Service of Alcohol (RSA) issued by Start Training.

ONSITE RSA TRAINING

Start Training also provides onsite RSA Training where our trainers come to you in all areas of Melbourne and regional Victoria, saving you time and money. Contact us now to discuss you company’s requirements on (03) 9756 0244.

WHY CHOOSE START TRAINING FOR YOUR RSA TRAINING MELBOURNE?

Start Training are one of Melbourne’s top rated RSA Training Organisation and we strive to create a friendly and supportive training environment where students of all experiences and backgrounds can train comfortably and with confidence.

Our highly experienced trainers have a wealth of industry knowledge that ensures you get the best possible training course and our support staff are on hand to assist where needed including our dedicated Student Welfare Officer who can assist with one on one Language, Literature and Numeracy (LLN) training if required.

Our RSA Training is conducted at our all four of our main facilities located at Ferntree Gully, Sunshine West, Campbellfield and Carrum Downs. During your training course you will have access to our full facilities including free fresh coffee, a selection of free refreshments and access to vending machines.

FREQUENTLY ASKED QUESTIONS

We conduct RSA Training at our Ferntree Gully, Carrum Downs, Campbellfield and Sunshine West training centres.

Our Ferntree Gully facility is located at Unit 3, 1825 Ferntree Gully Road, VIC. You can find our building behind Burdens Plumbtec (the large blue building). We conduct Forklift, Order Picker, Working at Heights, Elevated Work Platform and White Card courses at our Ferntree Gully facility.

Our Sunshine West training centre is located at 16 Enterprise Way, Sunshine West and we also conduct Working at Heights, Confined Space, Elevated Work Platform, White Card and Yellow Card courses at our Sunshine West training centre.

Our Carrum Downs training centre is located at 8 Sonia Street, Carrum Downs and we also conduct Order Picker, Working at Heights, Elevated Work Platform, White Card and Yellow Card courses at our Carrum Downs training centre.

Our Campbellfield training centre is located at 2 The Crossway, Campbellfield and we also conduct Order Picker, Working at Heights, Elevated Work Platform, White Card and Yellow Card courses at our Campbellfield training centre.

A food truck visits Start Training’s Ferntree Gully Road facility every weekday (Monday to Friday) at 9.45am. This service offers a wide range of hot and cold food and snacks including sandwiches, pies, fruit, confectionery and drinks.

We have a student kitchen / cafe area with free fresh fruit, free fresh coffee and free biscuits. The kitchen area contains a large fridge, microwaves, toaster and a sandwich press that are free to be used by our students if they wish to bring their own food for the time they are with us.

We have vending machines located in our Ferntree Gully Road facility featuring a selection of drinks and snacks. The drinks vending machine serves Coca Cola, energy drinks and coffee milk amongst others and can accept coins, card (pay pass) and notes ($5 or $10 notes only). We also have a snack machine serving a variety of chips and confectionery which is coin operated only.

There are a number of shops and takeaways within a short distance of our Ferntree Gully facility including bakeries located at the Mountain Gate shopping centre, Red Rooster, On It Burgers, McDonalds, Subway and KFC. If you are unsure about their locations one of our friendly staff can direct you.

At our Sunshine West facility there is a cafe just 50 meters walk from our front door that sells a variety of fresh sandwiches, hot food and drinks at a very reasonable price. You are welcome to keep any food purchases on site within our kitchen facilities and make use of our fridges, kitechen benches and other applicances.

Generally our classes begin at 8.00am each day Monday through to Saturday. Some of our classes begin slightly earlier at 7.30am, you will be informed of your class start time via a booking confirmation and a confirmation SMS sent to you a few days prior to your class.

Yes, we offer ample breaks throughout the day. An initial break is provided at 9.45am at which time a food van visits our Ferntree Gully location. Lunch and other shorter regular breaks are provided throughout the day.

We provide all safety equipment necessary for your course including training props and materials. All you need to bring is a sturdy pair of shoes (no thongs please) and adequate clothing. Please note that during winter months the temperatures within our buildings and training areas can be low, please come with sufficient warm clothing on cold weather days.

Yes, once you have been booked in you will receive an e-mail with a workbook and other materials attached. The workbook should be completed prior to attending to ensure maximum time available for practical training. A hardcopy of the workbook and training materials can be provided on request and mailed out to you with sufficient notice.

Yes, we have dedicated Student Welfare Officers that can assist you with your needs. We have successfully trained thousands of students including those with additional requirements. Give us a call on (03) 09756 0244 and ask to speak to one of our Training Consultants who will walk you through the options available.

CHECK OUT OUR REVIEWS

Start Training are Melbourne’s Highest Rated RSA Training Organisation and we are consistently rated highly for customer service, student support and trainer knowledge, but don’t take our word for it, check out some of our reviews below:

I just completed my first aid & CPR. Adam was fantastic! He was a former ambulance officer so was able to provide real and likely scenarios we may encounter. He made learning fun and informative. I also enjoyed doing the theory online from home and only the practical portion in person.
I had a great experience with Ishita Sadhu. Her assistance was extremely good—very clear, supportive, and professional. She made the entire process easy and smooth. Must recommend her services!
Rohit Dhawan
Rohit Dhawan
1768531306
Very helpful and informative about their courses
wayne hibbins
wayne hibbins
1768530537
The guys at Ferntree Gully start training are absolutely amazing. They are very professional and their work ethic is on another level. They give advice and important information about all the aspects of your training. They give you a heads up on material that you need to study for your written exam. Made it easy for me to get my forklift license. Thank you for your dedication to your students. It was a absolute pleasure to meet all of you.
Jose Jardim
Jose Jardim
1768453216
Itz Azza
Itz Azza
1768438274
I had a great experience with Start Training. Amina was very nice, helpful, and professional. She explained everything clearly and made the process easy. Highly recommended. Thank you, Amina!
Michael Solomon
Michael Solomon
1768438119
best place to took a course, all the materials easy to understand all the teacher were friendly
Nathan at Ferntree was cool, calm and collected in facilitating the training for the forklift drivers course. His encouragement both on and off the trucks was a motivational comfort to someone who has never had experience behind the wheel before. Thank you Nathan!
Jaime Gray
Jaime Gray
1768368098
Start training is a great place to get your white card like what I’m doingI spoke to Amina and she spoke very clearly and straightforwardI appreciate her taking time to explain the process and how it goesThanks AminaI would recommend
Completed Order Picker Forklift and Forklift. Both courses highly professional instruction, training and coaching for the day. Highly recommend. David
David Dalrymple
David Dalrymple
1768184762
I don't know the teacher name, he is fat bald and use glasses. He should be a teacher. He really teach very well. The way he ask questions. Even you can't remember it. He will help you to remember the answer.
ALI JAFARI
ALI JAFARI
1768164372
Adam Williams
Adam Williams
1767946421
Got my tickets. Very professional and friendly staff. Highly recommended
W A
W A
1767942689
vuthea sok
vuthea sok
1767851949
Great experience at Start Training. I completed my forklift licence and warehouse package here. The instructors were professional, patient, and very supportive during both theory and practical sessions. Everything was well organised and the assessment process was smooth. Highly recommended !
Anita Karki
Anita Karki
1767842069
Great few days with Nathan at Start Training in Ferntree Gully.This man is an incredible trainer. Great communicator, a great sense of humour, and has amazing patience for his students. Give this man a raise, promotion, the whole lot. My experience here was as good as it was due to this guy.
Phoenix Goozee
Phoenix Goozee
1767832305
Amazing instructors this is the best place to get your tickets with good experience really recommended thanks 😊
Great experience with Start Training. Professional, friendly instructors and clear, practical forklift training. Highly recommended!
Did two courses with Start Training and both were good experiences .Would definitely recommend to others .
Robert D
Robert D
1767827242
Jora was a quality, competent trainer. Thorough and knowledgeable. I felt I was being trained by someone who knew what they were doing. Recommended.
elams1894
elams1894
1767512293
Very happy with all my course and study here very qualified and experienced teachers.
Nasrat Attaie
Nasrat Attaie
1767304710
I completed my forklift training at Start Training today and couldn’t be more impressed. I had Greg on day 1 and Nathan on day 2 and both were incredibly kind, supportive and knowledgeable. As a beginner and a female student, I was quite nervous at first but I felt genuinely welcomed, respected and encouraged by the trainers and the other students. It was a great learning environment, and I’m really looking forward to returning for more courses. ⭐️⭐️⭐️⭐️⭐️
Izzy
Izzy
1766310921
The trainers at start training are fantastic. In they were very patient pleasent and friendly. The training at start training was.very throw and the trainers will do all they can to help you get your licence I highly recommend start training to any one how whats their fork lift licence.
Lauren Bearsley
Lauren Bearsley
1766130012
Chris and Jora, thank so much guys for your help, everything was amazing I Iearn a lot and we work hard but in the end It was worth it
Chris
Chris
1766048960
Luke Daross
Luke Daross
1766035262
What a great team. Instructors are there to help and they exceed all expectations.I highly recommend Start training.
Just- in case
Just- in case
1765764204
The trainers gave me all the information and support I needed to successfully complete the course. They were very helpful in ensuring I understood the concepts correctly, especially since I don't speak or fully understand English.
Dario Dominici
Dario Dominici
1765755074
Completed my White Card course very recently, and I have to say the experience was superb. Peter, our host, was an outstanding presenter, he was captivating, entertaining, & genuinely engaging. He held everyone’s attention for the entire 6–7 hours, which is not easy to do. He came across as very knowledge and passionate about what he teaches and he connected with everyone through his shared experiences and stories. He not only equipped us with the nessecary information to ace the test but he made it an enjoyable, 'would do again' experience. Peter fostered a welcoming enviroment through his hospitality and consideration. He offered us frequent breaks and provided his help at the constant. Peter was very understanding, and recognised the varying learning abilities across the cohert and accommodated making sure everyone was supported. Great, down to earth guy. Thanks peter!
Andrii
Andrii
1765580765
Very supportive and compassionate but take the job very serious
colin vermaas
colin vermaas
1765429086
I completed my White Card training today with Start Training, and I have to say it was one of the best training sessions I’ve ever done. My trainer, Peter Nigido, was outstanding.Peter explained everything clearly, kept the class engaged, and made sure everyone fully understood the safety requirements. He was friendly, patient, and really knowledgeable, and he created a comfortable environment where it was easy to ask questions. You can tell he genuinely cares about his students learning the right way.I walked out feeling confident, well-prepared, and with a solid understanding of what’s required on a worksite. If you’re thinking about doing your White Card, I highly recommend booking with Start Training and asking for Peter. Absolute legend.-Tye Killmier
tye killmier
tye killmier
1765259275
Anton Shut'
Anton Shut'
1765006754
Excellent company to deal with,the trainers are excellent easy to talk to,and there to help you all the way,
Paul White
Paul White
1764964218
Did forklift trainingat Ferntree Gully. Instructors were very informative and helpfull. However the pre training quizz left a lot to be desired and needs to be tweeked to make it less frustrating.A big thank you to Tom for his help.
ROD GRAY
ROD GRAY
1764884000
very thorough teaching, respectful instructors.
Had good experience in getting a forklift licence. Both Nathan and Chris were very helpful with proper guidance and information.
Pradeep Vk
Pradeep Vk
1764277660
Highly recommend them Organized and experienced staff and trainers
Soheil Mohajeri
Soheil Mohajeri
1764273748
Fantastic,I was really nervous because I could not get my module working from my end.but in the end I did!.thinking I haven’t learned anything, yet the boys said it come you!.they were right.thanks Nathan and Chris great teachers and just real people.thanks guys.
Tim O'callaghan
Tim O'callaghan
1764246998
I can only say one thing ABSOLUTELY the best training staff I have ever had the honour to meet everything they said to perfection and understanding 1st day with Dan(hope that was his name) 5 thumbs up John on the 2nd day 5 thumbs up both exceptional and talented trainers start training 💯the place to get your license!!!!! Thank you all
Junior Mauri
Junior Mauri
1764207234
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