SITHFAB021
Provide Responsible
Service of Alcohol (RSA)

Only
$59

  • Complete 6 hours of in class training
  • Pay on completion of course
  • Small Class Size
  • Experienced Trainers
  • Nationally Recognised Units of Competency
  • Locations in Ferntree Gully, Sunshine West, Campbellfield & Carrum Downs

CONTACT US
Contact a Training Consultant
to find out more

UPCOMING COURSES

Select your location below to see a full list of upcoming courses and allow you to book online. If you have any problems with the online booking portal please give one of our Training Consultants a call on (03) 9756 0244.

october, 2025

UPCOMING COURSES

Follow the steps below to book your course online. If you have any problems with the online booking portal please give one of our Training Consultants a call on (03) 9756 0244.

FERNTREE GULLY

Unit 3, 1825 Ferntree Gully Road,
Ferntree Gully, VIC 3156

october

No Events

november

No Events

SUNSHINE WEST

16 Enterprise Way,
Sunshine West, VIC 3020

october

No Events

november

No Events

CARRUM DOWNS

8 Sonia Street,
Carrum Downs, VIC 3201

october

No Events

november

No Events

CAMPBELLFIELD

2 The Crossway,
Campbellfield, VIC 3061

october

No Events

november

No Events

RSA TRAINING COURSE STRUCTURE

Our most popular & Nationally Recognised RSA Aid Training Course is completed through a combination of Face to Face learning and an online learning component that you can complete in the comfort of your own home prior to the class.

The practical component is completed at one of our locations spread across Melbourne and you will learn from our highly qualified team of RSA trainers.

– Have valid photo identification (click here for details)
– Have basic English and numeracy skills. Please let us know if you need assistance with reading or writing
– Complete a workbook prior to your RSA Course
– Students MUST be at least 18 years old to complete this course

On successful completion of this RSA Training Course you will receive a Statement of Attainment; SITHFAB021 Provide Responsible Service of Alcohol (RSA) issued by Start Training.

ONSITE RSA TRAINING

Start Training also provides onsite RSA Training where our trainers come to you in all areas of Melbourne and regional Victoria, saving you time and money. Contact us now to discuss you company’s requirements on (03) 9756 0244.

WHY CHOOSE START TRAINING FOR YOUR RSA TRAINING MELBOURNE?

Start Training are one of Melbourne’s top rated RSA Training Organisation and we strive to create a friendly and supportive training environment where students of all experiences and backgrounds can train comfortably and with confidence.

Our highly experienced trainers have a wealth of industry knowledge that ensures you get the best possible training course and our support staff are on hand to assist where needed including our dedicated Student Welfare Officer who can assist with one on one Language, Literature and Numeracy (LLN) training if required.

Our RSA Training is conducted at our all four of our main facilities located at Ferntree Gully, Sunshine West, Campbellfield and Carrum Downs. During your training course you will have access to our full facilities including free fresh coffee, a selection of free refreshments and access to vending machines.

FREQUENTLY ASKED QUESTIONS

We conduct RSA Training at our Ferntree Gully, Carrum Downs, Campbellfield and Sunshine West training centres.

Our Ferntree Gully facility is located at Unit 3, 1825 Ferntree Gully Road, VIC. You can find our building behind Burdens Plumbtec (the large blue building). We conduct Forklift, Order Picker, Working at Heights, Elevated Work Platform and White Card courses at our Ferntree Gully facility.

Our Sunshine West training centre is located at 16 Enterprise Way, Sunshine West and we also conduct Working at Heights, Confined Space, Elevated Work Platform, White Card and Yellow Card courses at our Sunshine West training centre.

Our Carrum Downs training centre is located at 8 Sonia Street, Carrum Downs and we also conduct Order Picker, Working at Heights, Elevated Work Platform, White Card and Yellow Card courses at our Carrum Downs training centre.

Our Campbellfield training centre is located at 2 The Crossway, Campbellfield and we also conduct Order Picker, Working at Heights, Elevated Work Platform, White Card and Yellow Card courses at our Campbellfield training centre.

A food truck visits Start Training’s Ferntree Gully Road facility every weekday (Monday to Friday) at 9.45am. This service offers a wide range of hot and cold food and snacks including sandwiches, pies, fruit, confectionery and drinks.

We have a student kitchen / cafe area with free fresh fruit, free fresh coffee and free biscuits. The kitchen area contains a large fridge, microwaves, toaster and a sandwich press that are free to be used by our students if they wish to bring their own food for the time they are with us.

We have vending machines located in our Ferntree Gully Road facility featuring a selection of drinks and snacks. The drinks vending machine serves Coca Cola, energy drinks and coffee milk amongst others and can accept coins, card (pay pass) and notes ($5 or $10 notes only). We also have a snack machine serving a variety of chips and confectionery which is coin operated only.

There are a number of shops and takeaways within a short distance of our Ferntree Gully facility including bakeries located at the Mountain Gate shopping centre, Red Rooster, On It Burgers, McDonalds, Subway and KFC. If you are unsure about their locations one of our friendly staff can direct you.

At our Sunshine West facility there is a cafe just 50 meters walk from our front door that sells a variety of fresh sandwiches, hot food and drinks at a very reasonable price. You are welcome to keep any food purchases on site within our kitchen facilities and make use of our fridges, kitechen benches and other applicances.

Generally our classes begin at 8.00am each day Monday through to Saturday. Some of our classes begin slightly earlier at 7.30am, you will be informed of your class start time via a booking confirmation and a confirmation SMS sent to you a few days prior to your class.

Yes, we offer ample breaks throughout the day. An initial break is provided at 9.45am at which time a food van visits our Ferntree Gully location. Lunch and other shorter regular breaks are provided throughout the day.

We provide all safety equipment necessary for your course including training props and materials. All you need to bring is a sturdy pair of shoes (no thongs please) and adequate clothing. Please note that during winter months the temperatures within our buildings and training areas can be low, please come with sufficient warm clothing on cold weather days.

Yes, once you have been booked in you will receive an e-mail with a workbook and other materials attached. The workbook should be completed prior to attending to ensure maximum time available for practical training. A hardcopy of the workbook and training materials can be provided on request and mailed out to you with sufficient notice.

Yes, we have dedicated Student Welfare Officers that can assist you with your needs. We have successfully trained thousands of students including those with additional requirements. Give us a call on (03) 09756 0244 and ask to speak to one of our Training Consultants who will walk you through the options available.

CHECK OUT OUR REVIEWS

Start Training are Melbourne’s Highest Rated RSA Training Organisation and we are consistently rated highly for customer service, student support and trainer knowledge, but don’t take our word for it, check out some of our reviews below:

Excellent!
Paola Galvez
Paola Galvez
1760941844
For people who have never driven a Forklift before and are nervous to get their Forklift license I really recommend Start Training.The biggest reason being how accommodating the staffs are. They helped me learn from the ground up, the basic theories to even practical driving skills. The explanations are given in a very clear and simple manner, they helped you correct the mistakes, and are always beside you step by step untill you're able drive and operate the forklifts.And if they feel that you need more training before the test, they'll arrange additional training for you free of charge. So you can be confident during the test.Overall a very welcoming environment.The accommodations are also great, they provide you with biscuits, beverages, clean toilets, and clean break areas. For a first timer this is the best place to start your forklift training.
Marcko Wirajaya
Marcko Wirajaya
1760832143
Dean Jennings
Dean Jennings
1760761896
I did my white card course with Greg. He's an amazing trainer. I really recommend start training there amazing definitely 11/10.Cant wait to go back in Nov to complete my traffic course.
외국인 입장에서 온라인 수업을 듣고 나서 트레이닝을 받으니 수월했습니다. 호주 영어를 알아듣는 과정이 쉽지 않았지만, 트레이너 분들 모두가 적절히 속도를 낮추어 말씀해주시거나 여러 번 반복하며 알아들을 수 있도록 배려해주셔서 포기하지 않고 끝까지 열심히 해서 취득할 수 있었습니다.교육적이고 공정한 시스템과 우수한 강사들을 갖춘 교육 기관이었습니다. 끝까지 취득할 수 있도록 애써주신 모든 트레이너 분들께 감사의 말씀을 남깁니다.
Ayla choe
Ayla choe
1760237590
Definitely recommend Start Training to family and friends. Professional training by the centre. Thank you and kind Regards.
Nitin Sharma
Nitin Sharma
1760176735
VERY GOOD
Tina Braggins
Tina Braggins
1759451311
Greg was a absolutely brilliant and very knowledgeable. Thank you so much for being patient with us .
raveen nath
raveen nath
1759409949
Instructor very knowledgeable.
pek sok
pek sok
1759395061
Recently got my forklift license with Start Training, very good experience. Highly recommended.
Jeffrey Ye
Jeffrey Ye
1759386408
Hajie Obdin
Hajie Obdin
1759320203
As someone who had never operated heavy machinery of any kind before, I thought the Start Training team was amazing. They are wonderful educators, attentive to everyone's needs, and found ways to make the material easy to remember. I got my forklift license and had fun doing it!
leilahni
leilahni
1759301842
Great place to start your course and really helpful staff. Enjoyable experience with the course.
Chris Colbourne
Chris Colbourne
1759296532
Friendly staff who were very helpful and professional. Made the whole process easy a d stress free.
Keith Robbins
Keith Robbins
1758950007
I recently completed a forklift operation course with Start Training. I was initially hesitant to enroll because I don't drive a car, and I knew I would be considered a beginner, requiring my instructor to spend extra time teaching me how to maneuver the controls. Despite my doubts, I decided to go ahead and enroll.I'm truly grateful to Sam (Order Picker Forklift) and Cameron (Forklift Truck) for their professionalism and patience. They are approachable and generous with their time, always willing to help me learn and encouraging me to believe in myself.Now, I’m just waiting for my license card. Thank you so much, Start Training! I might even enrol in another course soon. 😅
Janelyn Limasa
Janelyn Limasa
1758324291
Darren Gray
Darren Gray
1758085785
They the best training group I gave ever seenThank you Start training group
John
John
1757892276
Sam Grunge
Sam Grunge
1757709128
Great training, made easy.
Dale Margetts
Dale Margetts
1757674635
A wonderful experience
shaohua shi
shaohua shi
1757653860
The start Training company is very good and very knowledgeable about all aspects and the instructor is very knowledgeable and very professional and teaching very easy
Was really great doing both my LO and LF licences over there as they got great training team.
Awesome place to learn! The trainers were very supportive and helpful. I highly recommend this training company for anyone wanting to get their forklift license or white card.”RegardsRaminder Singh Pabla
v pabla
v pabla
1756726195
The trainers were fantastic. It was a great course. 😊
Beck Volpe
Beck Volpe
1756496127
Kyle is the bestIf need any help with training give Kyle a call
Adrian White
Adrian White
1756453924
Staff member Kyle has been a great help in assisting me with my Tc2 course
Terri Smerdon
Terri Smerdon
1756449394
Forklift license and white card was easy with good trainers. Can’t recommend them enough
T W
T W
1756360890
I did my forklift course at the Start Training Ferntree Gully location. Everything was amazing, the trainers were great, the facility was awesome, lovely and clean and well stocked with goodies such as coffee and fruit and everyone was friendly and knowledgeable. Cannot recommend Start Training enough!
DJ Sierra Jane
DJ Sierra Jane
1755997971
I have had a excavator operation course in the Start Training. The experience was very impressive. Teachers were very nice and kind. Michael, Caleb and Ryan were all very care about my situation. Their skills were really high-level and taught me a lot. They were very patient and I learned a lot by watching their operations. I really want to find a job through my certification. At last, whatever will happen in my future, I really appreciate their efforts and strongly recommend this training school. I hope they will be better in the future.
Ray
Ray
1755859526
Highly recommended
The trainers at start were super knowledgeable.It's also awesome that they offer free retraining if you don't pass first time around.
They very unprofessional and arrogant don't risk your peace.
Mo Sa
Mo Sa
1755643979
Rayan said "Don’t act like I’m your dad" At the end of the day, when I addressed his lack of respect, he told me to "zip it" and asked me to leave after two days of traning and no outcome with a very poor attitude.
mohub sae
mohub sae
1755581570
Just completed the EWP over 11 meters and have to give a big shout out to Ben and Chase! Both those lads deserve a pay rise or a holiday
Joshua Robinson
Joshua Robinson
1755396020
I had an excellent experience with Starting Training. My instructors, Nev and Scott, were highly professional, knowledgeable, and approachable. Their extensive experience and supportive teaching style made the training both effective and enjoyable.
Martin Sopi
Martin Sopi
1755339124
Excellent service very good people i done my forklift license here and my first aid /CPR certificate,thanks to Adam for CPR training he a good manThank you .
Wanny Tapuala
Wanny Tapuala
1755148541
Start training were very helpful and made the process nice and easy. Great trainers and would recommend them for any training needed.
Steven Penny
Steven Penny
1755148066
Just had an LF forklift training and assessment this weekend with trainers Nathan, Leigh and Brahm. They and the admin team were all awesome and helpful in the whole process of training and me ultimately getting my licence from WorkSafe. All done in two days! I'd come back in a heartbeat for other training should the need arise. Thank you all and keep up the great work!
Donny Ricardo
Donny Ricardo
1754780514
Went the extra mile to get my son through forklift highly recommended
Doug
Doug
1754717790
Had a mixup of time to start. Long drive from east melb to sunshine industrial complex.I was greeted by the admin team and met the Mr Forklift Australian Champ Johnno.I would like to thank the passionate welcome admin team.The depth of insight of Johnno and the privilege of one on one training eg man to man for reach truck.I am now from novice and no eye deer on safe operations to Forklift, thanks to Start Training the working professionalsi now am empowered to apply jobs for Forklift counterbalance and Reach Forklift trucks and will be doing Order picking training next week.What seemed like an unclimbable mountain with insight and encouragement i am able to start on a journey to be employedthank you to assessors trainersJohnno Sean Nathan and Navand all the professional team at Start Training.I hope one day I can repay the encouragement and expertise to a novice like.Change in career at 60 year old.come on guys give Start Training a call.probably one of the best training organizations in melbourne
JOH KNEE Q
JOH KNEE Q
1754636161
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