SITHFAB021
Provide Responsible
Service of Alcohol (RSA)

Only
$59

  • Complete 6 hours of in class training
  • Pay on completion of course
  • Small Class Size
  • Experienced Trainers
  • Nationally Recognised Units of Competency
  • Locations in Ferntree Gully, Sunshine West, Campbellfield & Carrum Downs

CONTACT US
Contact a Training Consultant
to find out more

UPCOMING COURSES

Select your location below to see a full list of upcoming courses and allow you to book online. If you have any problems with the online booking portal please give one of our Training Consultants a call on (03) 9756 0244.

december, 2025

UPCOMING COURSES

Follow the steps below to book your course online. If you have any problems with the online booking portal please give one of our Training Consultants a call on (03) 9756 0244.

FERNTREE GULLY

Unit 3, 1825 Ferntree Gully Road,
Ferntree Gully, VIC 3156

december

No Events

january

No Events

SUNSHINE WEST

16 Enterprise Way,
Sunshine West, VIC 3020

december

No Events

january

No Events

CARRUM DOWNS

8 Sonia Street,
Carrum Downs, VIC 3201

december

No Events

january

No Events

CAMPBELLFIELD

2 The Crossway,
Campbellfield, VIC 3061

december

No Events

january

No Events

RSA TRAINING COURSE STRUCTURE

Our most popular & Nationally Recognised RSA Aid Training Course is completed through a combination of Face to Face learning and an online learning component that you can complete in the comfort of your own home prior to the class.

The practical component is completed at one of our locations spread across Melbourne and you will learn from our highly qualified team of RSA trainers.

– Have valid photo identification (click here for details)
– Have basic English and numeracy skills. Please let us know if you need assistance with reading or writing
– Complete a workbook prior to your RSA Course
– Students MUST be at least 18 years old to complete this course

On successful completion of this RSA Training Course you will receive a Statement of Attainment; SITHFAB021 Provide Responsible Service of Alcohol (RSA) issued by Start Training.

ONSITE RSA TRAINING

Start Training also provides onsite RSA Training where our trainers come to you in all areas of Melbourne and regional Victoria, saving you time and money. Contact us now to discuss you company’s requirements on (03) 9756 0244.

WHY CHOOSE START TRAINING FOR YOUR RSA TRAINING MELBOURNE?

Start Training are one of Melbourne’s top rated RSA Training Organisation and we strive to create a friendly and supportive training environment where students of all experiences and backgrounds can train comfortably and with confidence.

Our highly experienced trainers have a wealth of industry knowledge that ensures you get the best possible training course and our support staff are on hand to assist where needed including our dedicated Student Welfare Officer who can assist with one on one Language, Literature and Numeracy (LLN) training if required.

Our RSA Training is conducted at our all four of our main facilities located at Ferntree Gully, Sunshine West, Campbellfield and Carrum Downs. During your training course you will have access to our full facilities including free fresh coffee, a selection of free refreshments and access to vending machines.

FREQUENTLY ASKED QUESTIONS

We conduct RSA Training at our Ferntree Gully, Carrum Downs, Campbellfield and Sunshine West training centres.

Our Ferntree Gully facility is located at Unit 3, 1825 Ferntree Gully Road, VIC. You can find our building behind Burdens Plumbtec (the large blue building). We conduct Forklift, Order Picker, Working at Heights, Elevated Work Platform and White Card courses at our Ferntree Gully facility.

Our Sunshine West training centre is located at 16 Enterprise Way, Sunshine West and we also conduct Working at Heights, Confined Space, Elevated Work Platform, White Card and Yellow Card courses at our Sunshine West training centre.

Our Carrum Downs training centre is located at 8 Sonia Street, Carrum Downs and we also conduct Order Picker, Working at Heights, Elevated Work Platform, White Card and Yellow Card courses at our Carrum Downs training centre.

Our Campbellfield training centre is located at 2 The Crossway, Campbellfield and we also conduct Order Picker, Working at Heights, Elevated Work Platform, White Card and Yellow Card courses at our Campbellfield training centre.

A food truck visits Start Training’s Ferntree Gully Road facility every weekday (Monday to Friday) at 9.45am. This service offers a wide range of hot and cold food and snacks including sandwiches, pies, fruit, confectionery and drinks.

We have a student kitchen / cafe area with free fresh fruit, free fresh coffee and free biscuits. The kitchen area contains a large fridge, microwaves, toaster and a sandwich press that are free to be used by our students if they wish to bring their own food for the time they are with us.

We have vending machines located in our Ferntree Gully Road facility featuring a selection of drinks and snacks. The drinks vending machine serves Coca Cola, energy drinks and coffee milk amongst others and can accept coins, card (pay pass) and notes ($5 or $10 notes only). We also have a snack machine serving a variety of chips and confectionery which is coin operated only.

There are a number of shops and takeaways within a short distance of our Ferntree Gully facility including bakeries located at the Mountain Gate shopping centre, Red Rooster, On It Burgers, McDonalds, Subway and KFC. If you are unsure about their locations one of our friendly staff can direct you.

At our Sunshine West facility there is a cafe just 50 meters walk from our front door that sells a variety of fresh sandwiches, hot food and drinks at a very reasonable price. You are welcome to keep any food purchases on site within our kitchen facilities and make use of our fridges, kitechen benches and other applicances.

Generally our classes begin at 8.00am each day Monday through to Saturday. Some of our classes begin slightly earlier at 7.30am, you will be informed of your class start time via a booking confirmation and a confirmation SMS sent to you a few days prior to your class.

Yes, we offer ample breaks throughout the day. An initial break is provided at 9.45am at which time a food van visits our Ferntree Gully location. Lunch and other shorter regular breaks are provided throughout the day.

We provide all safety equipment necessary for your course including training props and materials. All you need to bring is a sturdy pair of shoes (no thongs please) and adequate clothing. Please note that during winter months the temperatures within our buildings and training areas can be low, please come with sufficient warm clothing on cold weather days.

Yes, once you have been booked in you will receive an e-mail with a workbook and other materials attached. The workbook should be completed prior to attending to ensure maximum time available for practical training. A hardcopy of the workbook and training materials can be provided on request and mailed out to you with sufficient notice.

Yes, we have dedicated Student Welfare Officers that can assist you with your needs. We have successfully trained thousands of students including those with additional requirements. Give us a call on (03) 09756 0244 and ask to speak to one of our Training Consultants who will walk you through the options available.

CHECK OUT OUR REVIEWS

Start Training are Melbourne’s Highest Rated RSA Training Organisation and we are consistently rated highly for customer service, student support and trainer knowledge, but don’t take our word for it, check out some of our reviews below:

Luke Daross
Luke Daross
1766035262
What a great team. Instructors are there to help and they exceed all expectations.I highly recommend Start training.
Just- in case
Just- in case
1765764204
The trainers gave me all the information and support I needed to successfully complete the course. They were very helpful in ensuring I understood the concepts correctly, especially since I don't speak or fully understand English.
Dario Dominici
Dario Dominici
1765755074
Completed my White Card course very recently, and I have to say the experience was superb. Peter, our host, was an outstanding presenter, he was captivating, entertaining, & genuinely engaging. He held everyone’s attention for the entire 6–7 hours, which is not easy to do. He came across as very knowledge and passionate about what he teaches and he connected with everyone through his shared experiences and stories. He not only equipped us with the nessecary information to ace the test but he made it an enjoyable, 'would do again' experience. Peter fostered a welcoming enviroment through his hospitality and consideration. He offered us frequent breaks and provided his help at the constant. Peter was very understanding, and recognised the varying learning abilities across the cohert and accommodated making sure everyone was supported. Great, down to earth guy. Thanks peter!
Andrii
Andrii
1765580765
Very supportive and compassionate but take the job very serious
colin vermaas
colin vermaas
1765429086
I completed my White Card training today with Start Training, and I have to say it was one of the best training sessions I’ve ever done. My trainer, Peter Nigido, was outstanding.Peter explained everything clearly, kept the class engaged, and made sure everyone fully understood the safety requirements. He was friendly, patient, and really knowledgeable, and he created a comfortable environment where it was easy to ask questions. You can tell he genuinely cares about his students learning the right way.I walked out feeling confident, well-prepared, and with a solid understanding of what’s required on a worksite. If you’re thinking about doing your White Card, I highly recommend booking with Start Training and asking for Peter. Absolute legend.-Tye Killmier
tye killmier
tye killmier
1765259275
Anton Shut'
Anton Shut'
1765006754
Excellent company to deal with,the trainers are excellent easy to talk to,and there to help you all the way,
Paul White
Paul White
1764964218
Did forklift trainingat Ferntree Gully. Instructors were very informative and helpfull. However the pre training quizz left a lot to be desired and needs to be tweeked to make it less frustrating.A big thank you to Tom for his help.
ROD GRAY
ROD GRAY
1764884000
very thorough teaching, respectful instructors.
Had good experience in getting a forklift licence. Both Nathan and Chris were very helpful with proper guidance and information.
Pradeep Vk
Pradeep Vk
1764277660
Highly recommend them Organized and experienced staff and trainers
Soheil Mohajeri
Soheil Mohajeri
1764273748
Fantastic,I was really nervous because I could not get my module working from my end.but in the end I did!.thinking I haven’t learned anything, yet the boys said it come you!.they were right.thanks Nathan and Chris great teachers and just real people.thanks guys.
Tim O'callaghan
Tim O'callaghan
1764246998
I can only say one thing ABSOLUTELY the best training staff I have ever had the honour to meet everything they said to perfection and understanding 1st day with Dan(hope that was his name) 5 thumbs up John on the 2nd day 5 thumbs up both exceptional and talented trainers start training 💯the place to get your license!!!!! Thank you all
Junior Mauri
Junior Mauri
1764207234
M Higgins
M Higgins
1764138342
Great service and professional support utilizing the best of modern online learning technology. Excellent communication through-out and would recommend them without hestitation.
Great experience
Money Mehta
Money Mehta
1764114394
Ciara Darcy
Ciara Darcy
1763814891
I gained new skills learning from Start Training. Start Training built my confidence. The learning process was so engaging and a good combination of theory and practice. I hope I can get a new and better job after doing the training.
Andi Njo
Andi Njo
1763704250
Great place if you wanna learn new skills, magnificent trainers, would highly recommend going here. Id say if it wasn't for the teams guidance I probably wouldn't have passed but they really show they're there to to guide you. 10/10.
Jackson Darcy
Jackson Darcy
1763702184
Was very pleased with the training. I referred my daughter to attend too.
Linda
Linda
1763633392
10/10 course, Nikhil was the best instructor, well spoken and straightforward and he made it easy and enjoyable to learn definetly recommend.
India
India
1763595959
Great training facility. Friendly staff, with great knowledge of their industry and information. Would highly recommend and I won't be the last person from our business to attend Start Training.
Simon Duckworth
Simon Duckworth
1763508550
Start training is a reliable place to study and get professional certification for a better job and a better life. Thankful for that.
Nguyen Doan
Nguyen Doan
1763281345
Good experience and learnt alot. I did my excavator and forklift training and both tickets and would do it again 100% with Start Training. Thanks team, appreciate you and everything you guys do
Shaun Loyson
Shaun Loyson
1763269365
I had a problem with the online courses system, which forced me to reschedule the day of the test and it entailed an additional fee. I felt very frustrated so I talked to Ivanna (she works there) about it, and she understood my problem and ended helping me to book another day for the test without additional fees.to know there's a person you can talk to and help you instead of sending you to some chatbot it's what it's all about. Keep it up✊🏽
Kna Hel
Kna Hel
1763034238
Place to get license
abbas Gorjifar
abbas Gorjifar
1761951925
I love this this teacher. My read writing not that good and he teach me step by step. He is the best
Zhong
Zhong
1761420703
Kanglie Zhi
Kanglie Zhi
1761299102
Completed a working at heights certificate today, the course work was straight forward and easy to understand. The staff were friendly and James did well providing clear instructions for all the participants during the practical assessment.
jamie moore
jamie moore
1761200829
I went to StartTraining to get my WhiteCard for an Owner-Builder application.The registration process was straightforward and I got into a course in the same week.The course was run well by a knowledgeable facilitator, Greg, at Ferntree Gully.I can highly recommend StartTraining for accredited Industrial and Construction compliance training.
Rich
Rich
1761174912
Excellent!
Paola Galvez
Paola Galvez
1760941844
For people who have never driven a Forklift before and are nervous to get their Forklift license I really recommend Start Training.The biggest reason being how accommodating the staffs are. They helped me learn from the ground up, the basic theories to even practical driving skills. The explanations are given in a very clear and simple manner, they helped you correct the mistakes, and are always beside you step by step untill you're able drive and operate the forklifts.And if they feel that you need more training before the test, they'll arrange additional training for you free of charge. So you can be confident during the test.Overall a very welcoming environment.The accommodations are also great, they provide you with biscuits, beverages, clean toilets, and clean break areas. For a first timer this is the best place to start your forklift training.
Marcko Wirajaya
Marcko Wirajaya
1760832143
Dean Jennings
Dean Jennings
1760761896
I did my white card course with Greg. He's an amazing trainer. I really recommend start training there amazing definitely 11/10.Cant wait to go back in Nov to complete my traffic course.
외국인 입장에서 온라인 수업을 듣고 나서 트레이닝을 받으니 수월했습니다. 호주 영어를 알아듣는 과정이 쉽지 않았지만, 트레이너 분들 모두가 적절히 속도를 낮추어 말씀해주시거나 여러 번 반복하며 알아들을 수 있도록 배려해주셔서 포기하지 않고 끝까지 열심히 해서 취득할 수 있었습니다.교육적이고 공정한 시스템과 우수한 강사들을 갖춘 교육 기관이었습니다. 끝까지 취득할 수 있도록 애써주신 모든 트레이너 분들께 감사의 말씀을 남깁니다.
Ayla choe
Ayla choe
1760237590
Definitely recommend Start Training to family and friends. Professional training by the centre. Thank you and kind Regards.
Nitin Sharma
Nitin Sharma
1760176735
VERY GOOD
Tina Braggins
Tina Braggins
1759451311
Greg was a absolutely brilliant and very knowledgeable. Thank you so much for being patient with us .
raveen nath
raveen nath
1759409949
js_loader